I was recently in Las Vegas to attend the wedding of my niece. The wedding location was about 10 blocks from my hotel, which I could have walked in about 20 minutes, but it was 100 degrees and I was wearing a suit. So I took the bus. Buses run along the strip every 7 minutes or so during most of the day, so there is never a long wait for one.
The buses had this excellent information screen inside that shows the current stop and the three upcoming ones.
However, my bus took f.o.r.e.v.e.r to actually go anywhere. Partly this was due to heavy traffic, but more importantly it was due to the fact that most riders were visitors paying cash. One-way fare is $3, so every passenger had to push three singles into the fare collection box, which was balky. This took an aggravatingly long time. We sat at one stop for three complete cycles of the traffic light to board the 10-12 passengers who were getting on at that stop. Las Vegas Transit is even smart enough to not have stops at every block, only about every 1/4 mile. I can't imagine how much worse it would have been if we had stopped at every block.
I can envisage two solutions to this problem, which really only matters for this bus route, called the Deuce, that services the Strip. Since there are a limited number of stops, they could install machines at each shelter that dispenses a token or other payment form that would speed boarding. People could buy the token while they wait for the bus.
Another solution would be to use some sort of honor system/proof of payment. Similarly, riders would purchase their fares outside the bus, but then could board at any door without having to show anything. Enforcement officers would occasionally check for proof of payment, and those without get fined. Greater Greater Washington recently had a post on this idea. (Tongue in cheek alert - In Las Vegas perhaps we'll find more people attempting to evade the fare, given their gambler's instinct.)
Here in Washington the amount of time it takes to load the bus can also be long due to fare collection. SmarTrip cards help, but a lot of passengers still pay cash. Finding solutions that speed up boarding times can help improve the performance of buses and help bring more people onto transit.
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Steve Offutt, Arlington resident and uncle of new bride