You Could Teach Metro Something About Offering Their Schedules In This Convenient Format!

So said Arlington resident Kitty Bennett upon discovering and using CommuterPage.com's transit schedules for handheld devices. One of the perks of my job is that I often get to hear from customers who appreciate some aspect of what we do. Ms. Bennett generously allowed me to share her letter with our readers. So this gives me the opportunity to remind transit users that the service exists. Kitty says that the downloadable schedules have a "fantastic design." I humbly agree. This simple, yet elegant little application that our wonderful web people first developed more than five years ago (and still tweak and update), just works. Says Kitty Bennett:

Mr. Hamilton:

I've never ridden on Arlington Transit before, but am participating in a clinical trial at the Virginia Hospital Center beginning tomorrow. I went to the website to find out how to get from the Ballston Metro stop to the hospital, and found it wonderfully easy to use. Your maps and schedules are easy to find and read. The best part, I thought, was that I could transfer the schedules for the bus I needed to my Palm. Even more amazing, once I saw it on my Palm, was that it was not just a static schedule, but allowed me to look at different days or stops or directions by tapping various dropdown menus. It's a fantastic design, and much appreciated. Kudos to the developer. You could teach Metro something about offering their schedules in this convenient format!

Regards,
Kitty Bennett

If you have a web-enabled cell/smart phone simply point your browser to www.commuterpage.com and click on schedules at the top of the page and you too can download your favorite schedules on the convenience of your mobile device. If you want to load it the old-fashioned way through your computer go to www.commuterpage.com/handheld. Enjoy!

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Chris Hamilton is the Commuter Services Chief for Arlington County, manager of CommuterPageBlog and a biking/Metro commuter from Rosemont in Alexandria.